General Terms and Conditions of Business

1. Public Seminars / Trainings / Workshops (“Events”)

1.1 Registration

(1) Registration must be submitted in written form (by post or e-mail/via our website).
(2) After submitting their registration participants receive written confirmation from AVINEO, generally within one week of submission. This confirmation contains details of the event venue and timetable. If the venue and times of individual events have not been fixed at the time of registration, AVINEO will send separate notification of these details in good time and 2 weeks before the start of the event at the latest.
(3) As only a limited number of registrations can generally be accepted for individual events, registrations are processed in the order of their receipt. AVINEO will inform applicants immediately if an event is full.
(4) Confirmation of registration by AVINEO constitutes the conclusion of a legally binding contract.

1.2. Conditions of payment

(1) Confirmation of registration is followed by an invoice for the event fees, which are given exclusive of statutory applicable Value Added Tax unless otherwise specified.
(2) Event fees are payable upon receipt of the invoice and four weeks before the start of the event at the latest.

1.3. Event material

(1) Event material is issued to participants at the event as a general principle.
(2) Event material is subject to copyright and may not be reproduced in whole or in part without express written permission by AVINEO.

1.4. Cancellation and non-attendance

(1) Participants may cancel their registration in writing up to four weeks before the start of the event without incurring charges.
(2) Later cancellations incur a processing charge of 25% of the event fee when submitted up to 2 weeks before the start of the event, and 50% of the event fee up to 1 week before the start of the event.
(3) No reimbursement of event fees can be made for cancellations within one week of the start of the event or for non-appearance without notification of cancellation.
(4) Participants are entitled to prove that AVINEO has sustained no loss or only an insignificant loss as a result of the cancellation.

1.5. Changes to registration

(1) Participants may change their registration to a different event date or event up to 2 weeks before the event. At a later date the participation can only be cancelled.  Notification of this change must be in writing.
(2) A change in registration may only be made once and incurs a processing fee as follows: change in registration up to 4 weeks before the event: free of charge; change in registration later than 4 weeks before the event: 20% of event fee.
(3) Participants are entitled to prove that AVINEO has sustained no loss or only an insignificant loss as a result of the change in registration.
(4) Participants may nominate a replacement participant to take over their event fees. Extra charges of 5% of the event fee are incurred by the participant in this case.
(5) A change in registration to a different event date must be done within 8 weeks after the rescheduling request. Otherwise the change in registration will be treated as cancellation.

1.6. Change in scope of programme

(1) The planned event programme is subject to ongoing quality controls. For this reason, AVINEO is entitled to implement changes and advancements in the scope of the programme with respect to the content, method and organization to the extent necessary and provided the goal of the event is not fundamentally changed by doing so.
(2) AVINEO is entitled to replace planned speakers by equally qualified speakers when necessary (e.g. in the case of accident or illness).
(3) No entitlement to the performance of the event by a specific speaker or at a specific venue applies.

1.7. Inability to deliver/Cancellation by AVINEO

(1) In the event of force majeure AVINEO will be released from its obligation to deliver for the duration of the hindrance. Force majeure constitutes fire, industrial action, lockout, sudden illness on the part of speakers and other such circumstances beyond the control of AVINEO which significantly impair AVINEO in delivering performance or prevent it altogether.
(2) In such cases AVINEO may cancel the event.
(3) AVINEO retains the right to cancel events when insufficient registrations have been received. In this case cancellation must be announced 2 weeks before the start of the event at the latest.
(4) Event fees already paid will be reimbursed to the participants. Further liability and compensation claims not involving damage to life, limb or health are excluded, except for cases of intent or gross negligence on the part of AVINEO, its representatives or their agents.
(5) In the case of cancellation by AVINEO, participants are entitled to change their  registration to an alternative date free of charge. This change must be submitted in writing.

1.8. Liability

AVINEO accepts no liability for cases of theft, loss or damage to items brought to AVINEO events by the participant unless the theft, loss or damage is caused by a breach of duty based on intent or gross negligence on the part of AVINEO, its representatives or their agents.

2. Data protection

(1) With respect to the terms of the General Data Protection Regulation (GDPR), AVINEO informs participants that their personal details will be stored and used for execution and fulfilment of the contract.
(2) The contact details of the participants will be used by AVINEO for marketing purposes to send information on further events and events held by AVINEO to participants by post or e-mail.
(3) Participants may object at any time to the use, processing or transmission of their personal details for marketing purposes. Objections must be sent in writing to AVINEO, Hauptstr. 17, 61462 Königstein im Taunus (Germany), or by e-mail to E-Mail: office(at)

3. Concluding provisions

(1) The law of the Federal Republic of Germany applies.
(2) Unless otherwise specified in the registration, the place of fulfilment is the registered office of AVINEO.
(3) The registered office of AVINEO is the place of jurisdiction for participants who have relocated their residence or usual place of domicile out of the territory of the Federal Republic of Germany. This also applies if the residence or usual place of domicile of the participant are unknown at the date of the commencement of proceedings.
(4) No ancillary verbal agreements apply.
(5) If a provision of these Terms and Conditions is or becomes invalid in whole or in part, the validity of the remaining provisions will remain unaffected. The Agreement must be changed to replace an invalid provision with a legally permissible provision which most nearly approaches the intent of the invalid provision.

Version: 2023